|When||May 18, 2009 - May 22, 2009|
This workshop is designed to fill your F&I Managers toolbox. It focuses heavily on menu presentations and addressing customer concerns and adds other important components such as proper office administration. Role playing is a major component of the workshop and all role playing sessions are video recorded so that a copy can be sent to either the Dealer Principle or General Manager for review. To learn more or sign up for a workshop, visit https://credit.ahlcorp.com or call (800) 621-4871.