|When||May 11, 2004 - May 14, 2004|
"Achieving F&I Excellence!" provides both new and experienced F&I managers with the skills which will enable them to quickly discover customer needs, demonstrate how a particular product will benefit a particular customer, and overcome objections, while enhancing the customer’s F&I experience. This comprehensive three and one half day course includes interactive classroom instruction, consultative selling exercises, role-playing exercises and setting goals. Managers can create their own unique financial services overview (menus) with option packages tailored to the F&I products their dealership offers and learn how to help customers make well-informed decisions regarding the options available in connection with their vehicle purchase. To enroll, call 866-REAHARD(732-4273).
Reahard & Associates, Inc.
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