|When||Sep 09, 2002 - Sep 10, 2002|
CNA National's Scottsdale Training Center
Two days for any accomplished F&I manager with more than a year of experience. Come prepared to soak up tips and techniques from experienced peers from across the country. Topics covered include custom menu selling; overcoming objections; forecasting and setting goals; CSI issues; getting the desk to work with you and not against you; up close and personal with the claim side of service contracts; and the importance of dealer-lender relationships as discussed by a guest speaker representing a national lender.
For more information, call (800) 345-0191, ext. 763 or e-mail [email protected]