|When||Sep 14, 2004 - Sep 14, 2004|
Course attendees will define areas of necessary product and profit improvement. They will build a composite dealership F&I summary, using attendees' actual numbers. Then they will tackle each core product to increase penetrations, using a Q&A format to get the customer involved. After reviewing objection-handling techniques, we will show improvement in each product line of the F&I summary. Side-by-side comparisons of the "before and after" will demonstrate that they can attain $100-200 per vehicle delivered. The class will then segue into the customer interview, user-friendly script and menu. Visit us at www.innovative-concepts.com and take the tour. For more details, call (800) 905-0639.