|When||Nov 16, 2004 - Nov 17, 2004|
San Jose, CA
This two-day course focuses on how to generate and keep F&I income. It teaches managers to use a customer needs-analysis interview, script and menu format to strengthen their presentations. The class also uses team breakouts and challenge venues to simulate actual dealership situations for students to overcome. Visit us at www.innovative-concepts.com and take the tour. For more details, call (800) 905-0639.