|When||Sep 12, 2005 - Sep 14, 2005|
The FILES certification program focuses on F&I processes and selling methods, as well as legal compliance. Upon completion, students must demonstrate both exceptional sales skills and legal knowledge in order to earn a FILES certification. This certification covers both federal and state specific laws, and participants must renew their certification on a yearly basis. For more information about the FILES certification program, contact your local JM&A Group representative or call 800-488-2144, ext. 3028.