F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.
Falsifying any of the five key credit determinants on a credit application generates a long list of potential victims inside and outside the dealership.
Big changes at the state level make now a good time to evaluate your dealer bond costs and requirements.
Dealers who ignore the growing number of out-of-state buyers do so at their own peril. Operations expert offers a roundup of new technology for an emerging market.
Two attorneys issue a warning about a new sales trick circulating through the industry. Their advice: If it’s too good to be true, it probably is.
F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.
Things haven’t gone according to script in the used-vehicle market, but GWC Warranty’s Mike Melby believes the profit potential in the high-mileage, pre-owned space remains.