January 2019

Prince Automotive Treats F&I Customers Like Royalty

A family-first culture, dedication to the six Georgia communities it serves, and a highly productive F&I operation helped earn Prince Automotive Group national recognition as the 2018 F&I Dealer of the Year.

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In This Issue

Finance sources and most dealers remain worlds apart in their understanding of the term “lender.”

Article

Dealers Are From Mars, Finance Companies Are From Venus

The “sink or swim” mentality espoused by traditional pay plans is out of step with the demands...

Article

Your Pay Plan Is Driving Talent Away

Small gestures of acceptance and support can be highly meaningful to LGBTQ customers, many of...

Article

LGBTQ Car Buyers Are Loyal and Affluent

Executing an effective compliance game plan requires the full effort of every member of your...

Article

Play 11-on-11 Football