October 2019

Dwayne Hawkins Gives Back at Crown Automotive

The chairman and CEO of Crown Automotive Group has lived the American dream, created opportunities for thousands of employees, and offered countless car buyers a fair deal, all while devoting time, money, and resources to a long list of charitable causes.

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In This Issue

Six-figure sales consultants have shed the bad habits and lame word-tracks that send customers running to the competition. - Photo by michaeljung via Getty Images

Article

Help Your Dealers Close the Sale

The author believes more training options should be available for F&I professionals who are experienced but have yet to earn senior status. - Illustration by Guzaliia Filimonova via Getty Images

Article

Mid-Level F&I Managers Need Advanced Training

Do you live to work or work to live? Relishing the rewards of a high income can take the edge off the daily grind. - Photo by Geber86 via Getty Images

Article

10 Secrets of Successful F&I Managers