A Menu Has Its Limits!
Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
Just like in the legal sense, consideration should mean more than money — it’s anything of value.
A compliant credit application process is a pivotal part of the job. Do not let the process slip or a dealership could find themselves in some deep water.
If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.
We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.
Three ingredients are necessary to consistently execute a winning performance in the F&I office.
To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.
We all know identity theft is running rampant across the nation, making it even more important for dealers to do their due diligence when it comes to the digital delivery process.
I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.
Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.
Top concerns of returning to the office include COVID-19 exposure, less work flexibility, worse work-life balance.
Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.
If you do not have a CMS and continuous monitoring in place now, today is a good day to start.
We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.
What do we do when a boss or co-worker gives us a deal that would make us participate in a bad act? Our choices define us, so we need to have the courage to do the right thing.
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