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F&I Tip of the Week: The Code to Success, Part III

F&I Tip of the Week: The Code to Success, Part III

The systems built into new cars produce millions more lines of code than a Boeing 787, and recent headlines prove even Dreamliners are vulnerable to flaws and failures. American Financial’s Ritch Wheeler shares powerful evidence for the value of a service contract in your Tip of the Week.

November 13, 2019

Bloomberg: FCA Banking Unordered Vehicles, Pressuring Dealers
Buick, Porsche Lead Latest Sales Satisfaction Index

Buick, Porsche Lead Latest Sales Satisfaction Index

J.D. Power analysts ranked Buick and Porsche highest among mass market and highline brands in its latest study dedicated gauging satisfaction and future loyalty among U.S. car buyers.

November 13, 2019

Generations Launches Google Analytics Certification for Dealers
ADESA Adds VirtuaLane Support to Mobile App

ADESA Adds VirtuaLane Support to Mobile App

A new internal integration was designed to facilitate access to all 26 ADESA VirtuaLane locations through the company’s proprietary Marketplace mobile app.

November 13, 2019

Chrysler Dealers to Appeal Claims Court Loss

Chrysler Dealers to Appeal Claims Court Loss

An attorney representing hundreds of former Chrysler franchisees in a $1 billion lawsuit against the federal government plans to file an appeal that could make its way to the U.S. Supreme Court.

November 12, 2019

3 Ways to Improve Your F&I Language Skills
F&I Tip of the Week: Complain or Teach

F&I Tip of the Week: Complain or Teach

F&I managers bear a heavy workload and countless responsibilities. It’s fair to complain when sales mishandles a deal. But UDS’s John Tabar learned the hard way that teaching is more effective. Watch this Tip of the Week to learn how to prepare and deliver the F&I training your showroom needs.

November 11, 2019

Survey: Dealer Websites Fail Consumers in 3 Key Areas
Auto/Mate Wins 10th Straight Best Places to Work Award
Consumers Don’t Always Tell the Truth

Consumers Don’t Always Tell the Truth

For all the dispersions cast on sales and F&I professionals, legal actions against dealerships are frequently the result of lying customers.

November 11, 2019

Louisiana Dealers Do Business Face-to-Face

Louisiana Dealers Do Business Face-to-Face

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.

November 9, 2019

How Sales Can Advocate for F&I

How Sales Can Advocate for F&I

Every mention of financing and protection products is a chance to protect the customer’s investment and maximize your profit potential. To ensure no question goes unanswered and no opportunity goes to waste, sales and F&I have to be on the same page.

November 8, 2019

VinSolutions Integrates With Infiniti Sales App
The ACE Group Debuts In-House Training Program