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Best Tool for the Business Office

Best Tool for the Business Office

In this video, Trent White with American Financial’s F&I University discusses how the FBI’s Impact tool can help maximize your revenue.

December 3, 2020

Tip of the Week: Are You An Early Riser?

Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.

December 1, 2020

F&I Tip of the Week: Are You a Believer

F&I Tip of the Week: Are You a Believer

Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are you currently enrolled in to protect your own personal vehicle? If the answer is none, that might be an indication that you are not a true believer after all. UDS' John Tabar encourages you to believe in the products you are selling to help the customer believe in their value.

November 30, 2020

F&I Tip of the Week: The Five Elements

F&I Tip of the Week: The Five Elements

Most of us will process and retain a story better than we process or retain facts, and a good story can make the difference between your customer identifying with the value of the benefit and saying "no thanks." UDS's John Tabar shares the five elements of a good story in this Tip of the Week.

November 23, 2020

F&I Tip of the Week: Walk In Through the Back Door
F&I Tip of the Week: Video Self-Evaluation

F&I Tip of the Week: Video Self-Evaluation

In this F&I Tip of the Week, John Tabar from UDS asks, "How do you stay sharp in the F&I arena?" Constant practice is one way to keep your edge and video self-evaluation can be a valuable tool.

November 10, 2020

F&I Tip of the Week: Your Title Is Manager
Creating a Team Mindset

Creating a Team Mindset

When everyone in the dealership works together, the results could have a significant impact on your bottom line. In this tip, Trent White with American Financial’s F&I University explains that when the sales department and F&I department work together, with mutual respect, not only will CSI scores increase, but so will dealership profits.

November 5, 2020

F&I Tip of the Week: VSC Is Key

F&I Tip of the Week: VSC Is Key

What's the most important product we offer in F&I? Check out this F&I Tip of the Week, with John Tabar from UDS, to find out!

November 3, 2020