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F&I Tip of the Week: One Better Question

F&I Tip of the Week: One Better Question

You reach the end of your menu presentation and your customer declines every option. Now what? In this Tip of the Week, John Tabar of UDS walks you through a four-step process that helps cost-conscious car buyers discover the incredible value of the F&I products you sell.

January 13, 2020

F&I Tip of the Week: Update Your Interview

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

January 9, 2020