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4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Is Your Store Suffering From Cultural Lag?

Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

September 30, 2019

3 Digital Retailing Myths Debunked

3 Digital Retailing Myths Debunked

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.

September 25, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
3 Keys to Harness the Power of Dealer Data

3 Keys to Harness the Power of Dealer Data

Shoppers are increasingly moving online for all purchases. Few auto dealers have fully realized the competitive marketing advantage this potentially lucrative data stream can bring.

September 2, 2019

3 Steps to Address Opioid Addiction in the Dealership

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019

Opinion: Stop Stocking Vehicles You Can’t Sell
How to Improve Your Dealer Credit Score
Why IT Strategy Is Mission Critical to Dealer Success

Why IT Strategy Is Mission Critical to Dealer Success

Dealer software expert warns few dealerships have the IT infrastructure required to support your business operations and protect your data as connected devices, digital retail platforms, and threats to cybersecurity proliferate.

July 1, 2019

5 Tips for Dealer Success in Uncertain Times

5 Tips for Dealer Success in Uncertain Times

Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.

June 19, 2019

I Was the Dieselgate Guy. Here’s What I Learned.

I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.

June 17, 2019

5 Ways to Catch Up to the Market

5 Ways to Catch Up to the Market

Whether your dealership is big, small, profitable or unprofitable, it’s time to take a fresh look at how you’re measuring success.

June 3, 2019

3 Things to Know for Your Memorial Day Sale

3 Things to Know for Your Memorial Day Sale

A slow start to the spring selling season could get a much-needed boost this weekend. Expert offers a three-point list to help you claim your fair share of the Memorial Day market.

May 22, 2019

Opinion: For Dealers, Carsharing Is About Revenue, Not Miles

Opinion: For Dealers, Carsharing Is About Revenue, Not Miles

Former dealer is convinced that miles mean money for dealers in the shared economy, where a large and growing customer base of ride-hail drivers is poised to add incremental income to idle units and offer new opportunities for sales.

May 15, 2019

5 Reasons to Partner With a Dealer Facilities Rep

5 Reasons to Partner With a Dealer Facilities Rep

A qualified owner’s representative will save you time, money, and aggravation on your next construction project while assuming the mantle of accountability and defusing factory and family squabbles.

April 29, 2019