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Drivers Don’t Trust Lane Centering Systems, IIHS Finds
Thompson Joins CDK Global as Senior VP

Thompson Joins CDK Global as Senior VP

Former Epicor division head Scott Thompson has joined CDK Global as senior vice president and business leader for CRM and layered applications.

October 7, 2019

Report: Why Dealers Struggle to Convert Leads

Report: Why Dealers Struggle to Convert Leads

FrogData analysts say auto dealers can set more appointments, close more sales, and reduce costs by building a lead follow-up process based on timing by lead source.

October 7, 2019

Jury Orders Reagor to Pay Ford Credit $53M

Jury Orders Reagor to Pay Ford Credit $53M

A jury deliberated for less than an hour before deciding Reagor Dykes’ Bart Reagor owes Ford Motor Credit Co. the full amount it demanded following an investigation into the Texas group’s floorplanning practices.

October 4, 2019

MAX Digital Powers DealerCenter Enhanced Market Pricing
Detroit, Japan Factories Suffer in Short September Sales Report

Detroit, Japan Factories Suffer in Short September Sales Report

U.S. sales of new cars and light trucks fell 12% year-over-year in September, suppressed in part by a Labor Day weekend allotted to August. Few were spared the sting, with all six of America’s and Japan’s biggest factories reporting double-digit declines.

October 3, 2019

Wolfe Joins RoadVantage as CFO

Wolfe Joins RoadVantage as CFO

RoadVantage has named Scott Wolfe as its new chief financial officer. Executives said Wolfe’s background and experience are a perfect fit for the growing company.

October 2, 2019

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias
EEOC Says BMW Dealer Discriminated Against Older Workers

EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

October 2, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Lafferty, Brawn Get New GM Roles at Manheim Auctions
JDP: Sales Accelerate on Record-High Q3 Incentives

JDP: Sales Accelerate on Record-High Q3 Incentives

J.D. Power and LMC Automotive analysts predict that, despite a slow start to 2019 and a short September, third-quarter new-vehicle sales will rebound on the strength of a 6% increase in factory incentive spending.

October 1, 2019

Childers to Lead NAE/NWAN Business Development Team
FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA US and Fiat Chrysler Automobiles will pay $40 million to settle charges leveled by the SEC, which accused the automaker of misleading investors by falsifying monthly sales reports to maintain the appearance of monthly gains.

September 30, 2019

KAR Auction Services Is Now KAR Global

KAR Auction Services Is Now KAR Global

Executives said a wave of acquisitions and new offerings prompted the name change, saying dealers and other automotive industry users are increasingly demanding ‘global’ solutions.

September 30, 2019