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Results: 44
Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience
How Credit Technology Can Empower Your Customers 
Serve – Help – Solve

Serve – Help – Solve

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.

January 7, 2021

‘Dry vs. Wet’ Appearance Packages - A Pretty Easy Choice
Embracing Online Auto Retailing: From Start to F&Inish

Embracing Online Auto Retailing: From Start to F&Inish

Online auto retailing is here, it’s vital, and it’s valuable — This expansion has to include evolution in the online F&I presentation to ensure the full scope of revenue opportunity is being captured.

December 22, 2020

An Interview with Lloyd Trushel

An Interview with Lloyd Trushel

AE sat down with Trushel recently to get some insight into his experiences in the world of automotive and uncover the secrets behind a successful career in F&I.

December 9, 2020

Where Do Good F&I Managers Come From? 

Where Do Good F&I Managers Come From? 

If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to consider developing a bench for F&I managers. With a plan and some patience, you may find you have a “good one” already working for you.

November 30, 2020

Everybody is Your Friend, You Just Haven’t Met Them Yet
Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.

November 19, 2020

Do You Have What it Takes to be a Closing Junkie?

Do You Have What it Takes to be a Closing Junkie?

Closing deals is both a state of mind and a consequence of well thought out actions. The power lies in the salesperson that focuses their laser vision onto the next person entering the dealership.

November 10, 2020

Credit Unions Helping Dealers Weather COVID-19

Credit Unions Helping Dealers Weather COVID-19

Credit unions, and dealerships alike, felt the pandemic's brunt. By working together, mutual customers are more advantaged than ever because of a shared goal to service them better.

October 26, 2020

The Squirrel Doesn’t Get All Its Nuts from One Tree
Sell the Experience

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

October 13, 2020

So You Want to Be an Agent

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

October 6, 2020

The Secret Sauce of Objection Handling

The Secret Sauce of Objection Handling

For objection handling, secret sauce is that special technique, the one thing you can say or do that instantly changes a “no” to a “yes.” This can lead you to the easiest objection to overcome: the one that never happens!

October 6, 2020