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So You Want to Be an Agent

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

October 6, 2020

The New Normal

The New Normal

What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.

June 15, 2020

The Why Behind

The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what you need when you need it.

May 6, 2020

Why You Swiped Right on F&I

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

February 4, 2020

3 F&I Gotchas You Need to Avoid

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

January 27, 2020

Confront the Growing Threat of Synthetic ID Fraud