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At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?
February 24, 2020
Women in customer experience roles translates to big wins for dealers and customers.
February 18, 2020
So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.
February 6, 2020
With bold solutions to help personalize consumer experience, increase dealer profit, autotrader surges into new decade.
February 4, 2020
When did personalization get so personal? Expert offers four ways to connect with car buyers without creeping them out or running afoul of new privacy laws.
February 4, 2020
Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.
February 4, 2020
Learn more about each type of learning session offered at this year’s show and how to navigate the topics to get the most out of your weekend of education and networking.
January 27, 2020
Equity mining remains one of the most reliable sources of appointments and sales. Expert lists the four key areas you need to focus on to improve your closing ratio in 2020.
January 27, 2020
Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.
January 27, 2020
Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.
January 22, 2020
Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works best.
January 22, 2020
Europe's auto industry faces a tough 2020, says GlobalData, following the new and tighter EU CO2 emissions rules for cars sold in Europe coming into effect in 2020.
January 21, 2020
NADA’s 2020 Dealership Workforce Study is open for enrollment for both car and commercial truck dealerships.
January 20, 2020
A case against a Connecticut dealership proves a knowledge of both state and federal rules may be necessary to successfully navigate the arbitration process.
December 30, 2019
Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.
December 26, 2019