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Ricart Elected 2020 NADA Chair, Walser Named Vice Chair
Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption
Sources: Tesla Wants Back in Dealership Game, Seeks Loophole

Sources: Tesla Wants Back in Dealership Game, Seeks Loophole

Electrek reports Tesla CEO Elon Musk wants to open ‘Tesla Centers’ around the U.S., once again challenging rules against direct-to-consumer sales. Sources say the firm’s Electric division could provide a workaround.

October 14, 2019

Report: GPS Tracking Reduces Impound Costs

Report: GPS Tracking Reduces Impound Costs

In the year since impound fees cost the used car industry $1.1 billion, new data released by Spireon shows maturing technology has made a positive impact.

October 11, 2019

S.C. Ford Dealer Offers Free Gun With Every Purchase

S.C. Ford Dealer Offers Free Gun With Every Purchase

Four months after factory executives put a stop to a similar campaign at an Alabama dealership, Carolina Ford is offering a free rifle, American flag, and Bible to every sold customer through the end of November.

October 10, 2019

WheelsTV Brings Interactive Test Drives to CDK Dealers
Gilchrist: USMCA a Win for Dealers, Industry

Gilchrist: USMCA a Win for Dealers, Industry

NADA Chairman Charlie Gilchrist voiced his support for the United States-Mexico-Canada Agreement in remarks at a press event. The Texas dealer urged Congress not to ignore the ‘reality’ of an auto industry built on favorable relationships among the three nations.

October 9, 2019

Drivers Don’t Trust Lane Centering Systems, IIHS Finds
Report: Why Dealers Struggle to Convert Leads

Report: Why Dealers Struggle to Convert Leads

FrogData analysts say auto dealers can set more appointments, close more sales, and reduce costs by building a lead follow-up process based on timing by lead source.

October 7, 2019

Jury Orders Reagor to Pay Ford Credit $53M

Jury Orders Reagor to Pay Ford Credit $53M

A jury deliberated for less than an hour before deciding Reagor Dykes’ Bart Reagor owes Ford Motor Credit Co. the full amount it demanded following an investigation into the Texas group’s floorplanning practices.

October 4, 2019

MAX Digital Powers DealerCenter Enhanced Market Pricing
EEOC Says BMW Dealer Discriminated Against Older Workers

EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

October 2, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Lafferty, Brawn Get New GM Roles at Manheim Auctions
JDP: Sales Accelerate on Record-High Q3 Incentives

JDP: Sales Accelerate on Record-High Q3 Incentives

J.D. Power and LMC Automotive analysts predict that, despite a slow start to 2019 and a short September, third-quarter new-vehicle sales will rebound on the strength of a 6% increase in factory incentive spending.

October 1, 2019