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MAX Digital Powers DealerCenter Enhanced Market Pricing
Detroit, Japan Factories Suffer in Short September Sales Report

Detroit, Japan Factories Suffer in Short September Sales Report

U.S. sales of new cars and light trucks fell 12% year-over-year in September, suppressed in part by a Labor Day weekend allotted to August. Few were spared the sting, with all six of America’s and Japan’s biggest factories reporting double-digit declines.

October 3, 2019

EEOC Says BMW Dealer Discriminated Against Older Workers

EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

October 2, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Lafferty, Brawn Get New GM Roles at Manheim Auctions
JDP: Sales Accelerate on Record-High Q3 Incentives

JDP: Sales Accelerate on Record-High Q3 Incentives

J.D. Power and LMC Automotive analysts predict that, despite a slow start to 2019 and a short September, third-quarter new-vehicle sales will rebound on the strength of a 6% increase in factory incentive spending.

October 1, 2019

Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai North America has sued a Pennsylvania dealer for fraud, claiming he bilked the automaker for $5 million by buying up hundreds of used Sonatas and purposely damaging their engines beyond repair.

September 30, 2019

FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA US and Fiat Chrysler Automobiles will pay $40 million to settle charges leveled by the SEC, which accused the automaker of misleading investors by falsifying monthly sales reports to maintain the appearance of monthly gains.

September 30, 2019

KAR Auction Services Is Now KAR Global

KAR Auction Services Is Now KAR Global

Executives said a wave of acquisitions and new offerings prompted the name change, saying dealers and other automotive industry users are increasingly demanding ‘global’ solutions.

September 30, 2019

Is Your Store Suffering From Cultural Lag?

Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be swayed by value.

September 30, 2019

DealerSocket Adds People Power to RevenueRadar

DealerSocket Adds People Power to RevenueRadar

DealerSocket’s predictive marketing tool is now backed by a team of Strategic Growth Managers offering personal support to help auto dealers engage more customers.

September 26, 2019

Mystery Surrounds Seattle Dealership Closures

Mystery Surrounds Seattle Dealership Closures

Five motorcycle dealerships owned by Microsoft executive Howard Crow were suddenly shuttered last week. Managers and staff have returned, without pay, to open the doors and deliver or return bikes to bewildered customers.

September 26, 2019

Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant
3 Digital Retailing Myths Debunked

3 Digital Retailing Myths Debunked

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.

September 25, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)