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November 18, 2019
Generations Digital has launched Generations Digital University, a new training program anchored by a Google Analytics certification course designed specifically for auto dealers.
November 13, 2019
Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.
November 8, 2019
Former Walser Automotive Group executive Amber Reddin has joined Mezen Dealer Services as an F&I development manager.
November 2, 2019
Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.
October 10, 2019
The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.
October 2, 2019
Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.
September 26, 2019
A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.
September 25, 2019
A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.
September 10, 2019
Protective Asset Protection’s Dealer Training Institute was designed to help F&I personnel better understand product offerings to maximize sales, profits, and CSI.
September 5, 2019
VinWorx 2019 will be held Oct. 7–9 in Fort Worth, bringing VinSolutions users together with performance managers and other industry experts.
September 4, 2019
An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
August 26, 2019
A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
June 28, 2019
This year’s Industry Summit will be held Nov. 4–6 at the New Orleans Marriott, offering the nation’s premier advanced F&I training curriculum, new and returning tracks and events, and free admission for the first 100 dealers and general managers who sign up when registration opens this summer.
May 2, 2019