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Where Do Good F&I Managers Come From? 

Where Do Good F&I Managers Come From? 

If you haven’t had good luck in hiring F&I managers from other dealerships, you may want to consider developing a bench for F&I managers. With a plan and some patience, you may find you have a “good one” already working for you.

November 30, 2020

Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

Data-Driven Tips For Selling to Customers from Gen Z to Baby Boomers

While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major advantage as customers become more accustomed to not only personalization, but the speed and convenience it affords the sales process.

November 19, 2020

New Business Strategies for the Post-Pandemic Shopper

New Business Strategies for the Post-Pandemic Shopper

The needs arising from the pandemic have accelerated the needs of dealers to welcome digital innovation and the ability to provide an enhanced customer digital retailing experience will accelerate your revenue growth and drive loyalty.

November 19, 2020

The Silver Lining: A New Sales Model Emerges

The Silver Lining: A New Sales Model Emerges

Whether we choose to keep a leaner staffing model, hire a different caliber of employee that requires more compensation, or grow our expectations for what we can sell per month, there is no looking back — and that is good for business.

November 18, 2020

How Dealers Leveraged Fixed Ops and Digital Advertising for Recovery

How Dealers Leveraged Fixed Ops and Digital Advertising for Recovery

Dealers were one of the earliest segments of business to embrace a message of contactless business operations. This approach created a winning formula that helped dealers achieve a lower cost per customer acquisition level, which is the best business strategy to help them get through 2020.

November 4, 2020

Credit Unions Helping Dealers Weather COVID-19

Credit Unions Helping Dealers Weather COVID-19

Credit unions, and dealerships alike, felt the pandemic's brunt. By working together, mutual customers are more advantaged than ever because of a shared goal to service them better.

October 26, 2020

The Great Acceleration and What It Means for the Future of Registration and Title
How Dealers Can Successfully Tap into Election Cycle Digital Advertising
Portfolio Launches ‘Game-Changer’ Spiff Program
Dealers See Bottom-Line Benefits from a Thorough F&I Product Portfolio Review 
How the Pandemic Will Strengthen the Automotive Industry More Than the Great Recession
Deterring Dealership Crime with Remote Video Surveillance
Embrace Behavior, Discard Models: How COVID-19 Changes What Data Your Dealership Needs 
Does Your Brand Positioning Ring True with Your Customers?

Does Your Brand Positioning Ring True with Your Customers?

Brands work hard to form emotional connections with consumers, and brands that haven’t established an authentic identity are paying the price when the statements they make don’t ring true with what their customers think and feel.

September 10, 2020

Automation, Disruption, and Tough Love for the Auto Industry