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Results: 39
Conquering the Coronavirus

Conquering the Coronavirus

By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.

June 29, 2020

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

Slippery Synthetic Fraud Increasingly Occurring in Dealerships

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be increasingly valuable to them. F&I managers are encouraged to take another look at available technologies to identify synthetic fraud when practiced against their dealership.

June 11, 2020

Expert Advice for F&I During COVID-19

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

June 2, 2020

Slow Down to Speed Up

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

June 1, 2020

How Automotive Lenders Can Remain Successful During Economic Downturns
Hot Coffee

Hot Coffee

Everyone wants power and freedom, yet no one wants accountability. We won’t ever change the consumer, but if we better understand their behavior, we can better prepare ourselves for some of the pitfalls of dealing with the general public.

May 19, 2020

The Why Behind

The Why Behind

Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what you need when you need it.

May 6, 2020

Providers and Administrators Unite to Help F&I

Providers and Administrators Unite to Help F&I

When Tony Wanderon of National Auto Care decided to launch a relief fund for F&I professionals, it was a personal thank you to all that F&I professionals have done to take care of providers in the past.

April 29, 2020

4 Crazy-Easy Ways to Improve Employee Engagement
F&I Meets Alternative Credit Scoring

F&I Meets Alternative Credit Scoring

New methods to qualify car shoppers could help your dealers sell more vehicles and F&I products, but alternative credit scoring is not without its pitfalls.

March 31, 2020

How to Meet Your F&I Goals
Resolutions  for Your F&I Department
How Transparent Are You?

How Transparent Are You?

There are thousands of different levels of transparency, varying widely from one dealership to another. Where does your dealership fall on the scale?

March 5, 2020

Why You Swiped Right on F&I

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

February 4, 2020

3 F&I Gotchas You Need to Avoid

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

January 27, 2020