Implement a few smart service strategies to acquire cars and keep profits high when inventory is low. A lot has been said about the current inventory shortage—causes, effects, and predictions about how long it will last. But one aspect that has flown under the collective automotive retail radar is that many dealers are thriving now. These dealers are sourcing vehicles and staying profitable, despite facing the same industry obstacles.
May 1, 2022
The automotive industry's most in-depth and longest-running study of its kind reveals what today's consumers want.
April 29, 2022
Inventory shortages have vehicle lessees re-evaluating their end-of-lease options.
April 29, 2022
Dealer Mike Dunnahoo attributes Star’s $2,400 per vehicle F&I to honest sales, full transparency and a staff empowered to treat the customer right.
April 28, 2022
As the country charges toward widespread EV adoption what obstacles remain in its path?
April 6, 2022
One thing is for certain, no longer is work just work — it’s work with a purpose.
April 4, 2022
Hopefully, supply chain issues will resolve sooner rather than later, but until they do, dealers can take the time to prepare for some inevitable downstream repercussions.
March 28, 2022
The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.
January 18, 2022
Hendrick Automotive Group takes good care of its people to ensure they take good care of its customers.
December 22, 2021
The digitization of the auto retail and finance industry has helped level the playing field for dealers who are willing to invest in new tools — no matter your size or location.
December 21, 2021
If you take the time and effort to practice the required skills, which are applicable to both cold-calling and referral selling, you will be prepared for any situation and excel at uncovering opportunities regardless of where they lie.
December 20, 2021
Even if new vehicle inventories remain lower than average, it’s important to promote other avenues to build revenue so that customers remain loyal when inventories eventually return to more normal levels.
December 15, 2021
Sales is entrepreneurship, and your pipeline is your business — you should be reviewing and analyzing this on a regular basis to grow your business.
November 18, 2021
Jimmy Atkinson, CEO of AUL Corp., predicts quick changes are required to position dealers and manufacturers for the future as the automotive industry reinvents itself post-pandemic.
October 28, 2021
As the automotive industry spins its wheels waiting for chips, analysts say the road to correcting the chip shortage won’t clear until at least 2022.
October 21, 2021