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Cash Is King

Cash Is King

Despite the lack of true cash, we should still ask for money down on every deal.

August 12, 2021

525,600 Minutes

525,600 Minutes

We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.

June 3, 2021

Three PB&Js

Three PB&Js

I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.

May 11, 2021

Overcoming Objections of Our Own Making
Lessons from Dumbledore

Lessons from Dumbledore

What do we do when a boss or co-worker gives us a deal that would make us participate in a bad act? Our choices define us, so we need to have the courage to do the right thing.

March 9, 2021

Bread and Butter

Bread and Butter

The key to baking bread is to know the time required, and the key to making a deal is to understand the customer’s needs. To make great bread or great sales, we just need to be patient and follow the process.

January 28, 2021

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