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F&I Tip of the Week: Help Me or Sell Me

F&I Tip of the Week: Help Me or Sell Me

"Do I matter to you?" This is a question your customers want to know when you're interviewing, presenting the menu and gaining commitment. Learn more with John Tabar in this F&I Tip of the Week.

January 12, 2022

F&I Tip of the Week: Don't Let the Lender Decide
Properly Exposing the Need for a Service Contract

Properly Exposing the Need for a Service Contract

In this video, Trent White with the Automotive Training Academy by Assurant, reviews techniques to effectively expose clients to the need for a service contract based on a major buying motive in today’s market.

January 6, 2022

F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

January 5, 2022

F&I Tip of the Week: Choose to Change
F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: The Walls Have Ears

F&I Tip of the Week: The Walls Have Ears

Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!

December 27, 2021

F&I Tip of the Week: The Power of a Good Transition Statement
F&I Tip of the Week: Just Tell Them What They Want

F&I Tip of the Week: Just Tell Them What They Want

Dale Carnegie called it ‘the sweetest and most important sound in any language.’ Add this powerful word to your F&I vocabulary and learn how to leverage it throughout your process — and truly make it your own — all in this can’t-miss Tip of the Week from UDS’s John Tabar.

December 21, 2021

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: You Can't Recover From a Lack of Trust
Trial Closes: Impact by Design

Trial Closes: Impact by Design

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant talks about the differences of soft and hard trial closes and how they can impact a sale.

December 2, 2021

F&I Tip of the Week: Introducing Risk

F&I Tip of the Week: Introducing Risk

The foundation to an effective menu disclosure is a thorough conversational interview. Explore this skill with John Tabar in this F&I Tip of the Week.

November 30, 2021

F&I Tip of the Week: Avoiding the F&I Present Bias Trap
How to Respond to a Customer

How to Respond to a Customer

In this video, David McKellar from the Automotive Training Academy by Assurant will discuss the difference between a statement, a question and an objection. Your ability to respond appropriately to each of these 3 responses from a customer can affect your sales results.

November 4, 2021

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