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The ‘Please Do Not Call’ Rule

The ‘Please Do Not Call’ Rule

The federal Do Not Call Registry is not without its flaws, but dealers are nonetheless bound by its rule. Compliance expert offers a primer for sales and BDC managers.

May 7, 2018

When Greedies Meet Stupids

When Greedies Meet Stupids

Dealer compliance expert offers a crash course in detecting and preventing identity theft by fake car buyers and unprincipled employees.

March 8, 2018

Navigating the 'New' Used Car  Buyer’s Guide

Navigating the 'New' Used Car Buyer’s Guide

The magazine’s compliance guru breaks down the Federal Trade Commission’s final revisions to the Used Car Rule. His message to dealers is don’t overthink it.

April 11, 2017

5 Compliance Checkpoints

The magazine’s resident compliance auditor provides a checklist that will help your store steer clear of state and federal regulators in 2013.

January 17, 2013

A New Game Plan

A New Game Plan

Dealers have done well to defend themselves against the oncoming blitz of new regulations, but the magazine’s newest compliance expert says there are a few downs left to play.

January 17, 2012