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The Ball's In Your Court

The Ball's In Your Court

The editor is looking for reader feedback, and has a special reward for those who participate. Read on to find out what it is.

May 1, 2010

What’s the New Normal?

With lenders in a better mood these days, could we see a return to normalcy? Well, not so fast. Consumers still need some TLC.

April 1, 2010

Industry Getting Its Second Wind

Key indexes point to a rebound, but the road to recovery is a long ways off. Still, there are opportunities to be had.

January 1, 2010

Ringing In a New Era

The business of selling cars has evolved, and so has your magazine. The future promises more changes for both.

December 1, 2009

Shifting Out of Survival Mode

The industry shows signs of improvement in July and August, with AmeriCredit reporting a 4Q profit and DealerTrack increasing its number of active finance sources.

September 1, 2009

Kicking Us When We’re Down

I have to admit, I’ve been feeling a little down of late. No, there’s nothing wrong with me, my family or my car, although Cash for Clunkers could be in its future. What’s been bothering me is how this industry continues to be kicked when it’s down.

August 1, 2009

Tricks of the Trade

So I stirred up a little controversy on the forum recently. I posted a solicitation for strategies to entice lenders to buy a deal. My inquiry was spurred by a recent conversation with a veteran F&I director.

July 1, 2009

Time to Move On

Unsure of where this recession is headed, I can’t blame lawmakers for their involvement, but can we make sure that all sides are heard before we jump to conclusions.

June 1, 2009

It’s All About The Deal

You know, the more things change, the more they stay the same. As much as I wish I could claim to be the first to apply that phrase to the F&I office, I can’t. The credit must go to Julie Horns, an F&I pro I talked to for my technology story.

May 1, 2009

Seeing Red: What the FTC Wants From Dealers

After reading the Federal Trade Commission’s 17-page guide to “Fighting Fraud With the Red Flags Rule,” I think I finally understand why this newest requirement is so perplexing to many of you out there.

May 1, 2009

The Lines Are Blurring

I’m really going to need a therapist after this turnaround. Like everyone, I’m looking for that silver lining in every new market report or economic news, but nothing good seems to stick these days.

April 1, 2009

Say Hello to Your New Customer

I asked the question several times while walking the show floor at the National Automobile Dealers Association’s convention in New Orleans. But it was obvious no one was ready to put their finger on when this economic crisis will turn the corner.

March 1, 2009

Forget the Score: Transparent F&I Process is the Key

Do FICO scores mean anything anymore? Kyle Madsen, business manager at Del Amo Motorsports in Redondo Beach, Calif., asks that question every time he has to rehash a deal for a customer with a 680 FICO score.

March 1, 2009

A Car is Great; A Job is Better

It’s funny how things work. There were so many detractors of the automotive bailout loan, yet no one has said much about how quickly Chrysler LLC and General Motors put American taxpayers’ money to work.

February 1, 2009

Shifting Into Survival Mode

So it’s official. We’re in a recession and have been since December 2007, according to the National Bureau of Economic Research (NBER).

January 1, 2009