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The Vaden Way

The Vaden Way

Vaden Automotive Group’s F&I operation is on a record-setting pace. But that’s just one of the reasons it earned the magazine’s 2014 F&I Dealer of the Year award.

November 6, 2014

Reinventing Our Conference

The magazine’s annual conference is quickly taking shape. The editor provides a breakdown of some of the new features you’ll see in September.

June 6, 2011

The MEETING

I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.

February 1, 2011

Clicking Into a New Reality

Clicking Into a New Reality

Is it time for change? All three keynoters at the magazine’s annual conference said the industry has no choice, and each offered his views on how it can happen.

November 1, 2010

The Best Menu Is …

So, who has the best menu? Well, that very question will be at the center of a special panel discussion at this year's F&I Conference and Expo.

June 8, 2010

The Ball's In Your Court

The Ball's In Your Court

The editor is looking for reader feedback, and has a special reward for those who participate. Read on to find out what it is.

May 11, 2010

The Ball's In Your Court

The Ball's In Your Court

The editor is looking for reader feedback, and has a special reward for those who participate. Read on to find out what it is.

May 1, 2010

Driving Toward Recovery

With some signs that the worse may be over, talk of a recovery and the possible roadblocks ahead took center stage at the 2009 F&I Conference and Expo.

November 1, 2009

Shifting Into Survival Mode

So it’s official. We’re in a recession and have been since December 2007, according to the National Bureau of Economic Research (NBER).

January 1, 2009

Our New Reality

I was asked at the magazine’s September F&I Conference and Expo when I thought this mess we’re in would turn around. My response was, “Ask me again this time next year.”

November 1, 2008

Bringing the Magazine to Life

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

July 1, 2008

Keeping the Matrix Tax Free

When people talk about the Internet these days, they say things like, “It’s leveling the playing field.” And just last month I talked about how a dealer used the Internet to verify a customer’s Social Security Number. What’s amazing to me is that not everyone was so hip to the Internet earlier this decade.

December 1, 2007

31 Reasons to be Worried

A post made on Oct. 2 on the magazine’s F&I Forum made me think, “What a great story of a dealer doing it right.” But that was before I talked to Mark O’Neil, CEO of DealerTrack, about something he discussed during his keynote address at the magazine’s September F&I Conference and Expo.

November 1, 2007