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FTC Charges Arizona Group With Falsifying Incomes on Consumer Credit Apps
FTC, 12 Partner Agencies Conduct Used Car Rule Compliance Sweep

What Will You Do?

The editor wonders if the F&I office’s days are numbered after reading some disturbing emails that arrived just as the FTC was gearing up to study the in-dealership experience.

March 3, 2016

Watch for the Newsmaker

Dealers are looking over their shoulders for signs of federal regulators, and rightly so. But the greater threat lives closer to home.

June 7, 2012

Customer Education Isn't a Bad Thing

It might seem like just another regulation targeting dealer-arranged financing, but the editor believes the Risk-Based Pricing Rule might be the kind of icebreaker F&I managers have been seeking all along.

January 6, 2011

First Line of Defense

First Line of Defense

Karina Grile worked overtime to get Voss Auto Network’s stores in line with the industry’s newest rule — one that experts say could be a blessing in disguise.

January 1, 2011

Companies Ramping Up Risk-Based Pricing Solutions

Raising the Odds

Three compliance experts attempt to map out a dealer’s best-chance deal. In the end, all roads lead back to compliance.

February 1, 2010

Time to Uphold Our Job Requirement

The verdict on the impact of the Fed's new rule is still out, but its requirements might just be what the doctor ordered for our business.

February 1, 2010

Seeing Red: What the FTC Wants From Dealers

After reading the Federal Trade Commission’s 17-page guide to “Fighting Fraud With the Red Flags Rule,” I think I finally understand why this newest requirement is so perplexing to many of you out there.

May 1, 2009

Say Hello to Your New Customer

I asked the question several times while walking the show floor at the National Automobile Dealers Association’s convention in New Orleans. But it was obvious no one was ready to put their finger on when this economic crisis will turn the corner.

March 1, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

January 21, 2009