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AutoNation Discusses CFPB, Digital Push

AutoNation reported during its second-quarter investor call that it has installed the NADA’s Fair Credit Compliance Program in nine stores. Officials also provided an update on the company’s digital push.

July 24, 2014

Biweekly Payment Providers Offer Unified Response to NADA Memo

Four providers of biweekly payment providers responded on May 20 to a memo the NADA issued to its members on May 8. They say the association overlooked key benefits when it cautioned dealers about how such products are presented to consumers.

May 22, 2014

Group 1 to Implement NADA Fair Lending Plan

The dealer group not only endorses the association’s fair lending plan, it plans to implement the program in the next several months, officials confirm.

February 20, 2014

Sizing Up the CFPB’s Threat

Sizing Up the CFPB’s Threat

The F&I Conference’s compliance panel offered up more questions than answers, but participants made clear the industry’s newest regulator has plenty of tools at its disposal.

November 19, 2013

Change in Programming

The editor travels to the magazine’s annual conference with news that one of his key insiders landed on the CFPB’s watch list.

November 15, 2013

Unified Front

Regulators are looking at our business, but the editor doesn’t think we have anything to fear — that’s if we’re ready to become part of the solution.

March 20, 2013

The PVR Question

The editor wonders if there’s a better way to accurately gauge the level of success achieved in the F&I office.

September 14, 2012

F&I Is Not the Problem

Study after study points to a disconnect between Gen Y and the F&I office, but the editor thinks it’s time for dealers to come to the defense of their most profitable department.

August 7, 2012

Updating F&I

Updating F&I

Connecting F&I to the digital world was the talk at the annual dealer and lender conventions last month, and opinions varied on what the F&I office of the future will look like.

March 13, 2012

F&I Takes Center Stage

Establishing a better connection between the F&I office and today's Internet customer was top of mind at this year's annual dealer conference. Word in the aisle ways is that solutions aimed at doing just that will be hitting the market this summer.

February 6, 2012

The MEETING

I have a couple of house cleaning items to get to before I tell you about a very important MEETING taking place March 8-9 at the Las Vegas Hilton.

February 1, 2011

Stop Chasing the “New Normal”

The editor believes it’s time to call off the search for the New Normal and reflects on what he believes was the industry’s finest moment.

January 24, 2011

Clicking Into a New Reality

Clicking Into a New Reality

Is it time for change? All three keynoters at the magazine’s annual conference said the industry has no choice, and each offered his views on how it can happen.

November 1, 2010

Taking Back Our Industry

Sick of companies, consumer groups and the media profiting from our industry's unsavory past? Maybe it's time you did something about it.

August 11, 2010

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