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Protecting F&I’s Future

The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

July 3, 2018

Still a Work in Progress

The editor explains why he put another digital retailing startup on the cover and looks at two studies that point to online car buying and financing still being a work in progress.

December 4, 2017

Don’t Tune Out

Don’t Tune Out

The editor takes you inside a conference that had digital retailing makers wooing auto finance execs.

June 9, 2017

How to Lose a Customer

The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

March 7, 2017

Resistance Isn’t Always Futile

The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

February 10, 2017