The Industry's Leading Source for F&I, Sales and Technology
Results: 4
Menus don't sell products — people do. But effectively using them as a tool during the deal will ensure more sales and full disclosure.
September 1, 2004
In Step 1 of this series, Jan showed you how to Meet the Customer. Step 2 addressed Building Rapport. The 3rd Step to F&I Succe$$ is the Interview.
February 1, 2004
No one is going to do business with you until they believe you care about what is important to them.
October 1, 2003
Those first few seconds with the customer can mean the difference between success and failure.
August 1, 2003