Part 5: Negotiate the Plan
Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.
May 1, 2004
Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.
May 1, 2004
On your mark . . .
March 1, 2004
In Step 1 of this series, Jan showed you how to Meet the Customer. Step 2 addressed Building Rapport. The 3rd Step to F&I Succe$$ is the Interview.
February 1, 2004
No one is going to do business with you until they believe you care about what is important to them.
October 1, 2003
Those first few seconds with the customer can mean the difference between success and failure.
August 1, 2003
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