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Lexus Giant Adapts to the Times

Lexus Giant Adapts to the Times

The magazine takes a look inside the world’s largest Lexus dealership to learn how a new approach to F&I, CPO sales and online marketing helped it survive the Great Recession.

January 31, 2011

Get Inside Pro Chrysler Jeep’s March to Victory

Leveraging the team’s strengths, refining the sales process and putting people first are what John Schenden’s Pro Chrysler Jeep dealership did to earn the magazine’s 2008 F&I Dealer of the Year award.

March 1, 2008

Gunn AutoGroup Pursues One-Price F&I

The San Antonio, Texas-based dealer group takes haggling out of the finance office in favor of “one simple price.” Clever or crazy? You be the judge.

August 1, 2007

E-Contracting Delivers on its Promise

The not-so-new technology is finally making waves as more dealers are committing to it and reaping the benefits. ABC Nissan, our case in point, has not been disappointed.

June 1, 2007

Driving Towards a Paperless System

Asbury Automotive is cutting down on paper, mistakes and its dealerships’ transaction time by wrapping its customer retention tool, sales desk tool, F&I menu and dealer management software into one seamless system.

March 1, 2007

Ride the Aftermarket Wave

Ride the Aftermarket Wave

Caps on income from financing and other core products need not dismay dealers, since they can tap into the $29 billion aftermarket business.

March 1, 2005

Dealer Reserve: Making Cents of the Controversy
Lights, Camera, Disclosure!

Lights, Camera, Disclosure!

Taping F&I managers in action has helped dealers bring in hundreds of dollars more per car -- and saved them tens of thousands in legal fees.

May 1, 2004