Taking Inventory
His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.
January 10, 2017
His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.
January 10, 2017
His Madness breaks from his usual F&I programming to deliver a message to dealers about the importance of culture and the keys to instilling and maintaining it.
December 27, 2016
His Madness takes creative liberties with a popular motivational acronym to deliver this month’s message: There’s no magic pill for success.
December 6, 2016
How many times does a customer have to say ‘No’ before you move on? His Madness says it depends on the producer’s skill, training, and ability to think on the fly.
May 6, 2016
His Madness delves into the nuts and bolts of the F&I manager’s role in Part Two of his two-part series on becoming an F&I manager.
March 4, 2016
His Madness is tired of all this new-age F&I talk. He calls on F&I managers everywhere to change the conversation by upping their game in three critical areas.
January 14, 2016
Our from-the-trenches columnist says that word-tracks still have their place in the industry — even if he doesn’t necessarily subscribe to their intended purpose.
February 1, 2012
Sticking to your processes breeds success, and success breeds confidence. The magazine’s from-the-trenches columnist gets scientific to hunt down the key to keeping those hot streaks going.
January 17, 2012
No one likes to be judged, especially by an outsider. But there’s at least one outsider to whom you might want to tune in.
October 4, 2010
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