What I Learned Most From COVID-19
The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
August 27, 2020
The most important thing I’ve learned from COVID-19 is that investing in your people is the best investment any business can make.
August 27, 2020
While no crisis is a good thing, those that succeed will be those that take the opportunity during the storm to change, pivot, and adjust.
July 9, 2020
Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.
June 23, 2020
Eliminating inconsistent efforts and replacing them with intentional and consistent ones is one of the secrets of those that reach the top levels of success in the F&I office.
April 23, 2020
Navigate the waves of change to ensure long-term F&I success.
February 27, 2020
Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I environment.
January 20, 2020
Too many cash customers? Product sales trending downward? Quit complaining and leap into action with two proven strategies from a top F&I trainer.
December 3, 2019
Success in F&I requires long hours and an unswerving commitment to improvement. Neither can be allowed to supersede quality time with loved ones.
November 7, 2019
Top-producing F&I managers have learned to look at their presentations from the other side of the desk and build trust in the process — and themselves — to sell more products to more customers.
October 1, 2019
Top trainer wants you to stop asking about average penetration rates and PRU and start challenging yourself to become a better F&I manager every day — particularly on slow days.
September 5, 2019
Has your F&I luck run out? Top trainer gets back to the basics by breaking down the two core elements of success and how to turn them to your advantage.
August 8, 2019
Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to do with the way you’re using it.
July 5, 2019
To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers to express the needs your products were designed to meet.
June 6, 2019
Top trainer returns from a dealership tour on which he asked finance managers from across America why they chose F&I and the personal benefits they derive from their work.
May 16, 2019
You have enough training and talent to make a living in F&I, but your PVR won’t budge. Get to the next level by asking why you do this work and how your success or failure affects your customers’ lives.
April 18, 2019