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Delivering on F&I’s Promise

Delivering on F&I’s Promise

After sitting through a few less-than stellar F&I performances, the magazine’s resident F&I pro recalls advice his father once gave him. It was a recommendation every F&I department should take to heart.

January 21, 2014

Reorganizing the Desk

Reorganizing the Desk

The desk can be critical to a dealership’s success, but overstepping its boundaries can leave a store vulnerable. The magazine’s F&I pro draws a line in the sand.

October 7, 2011

F&I’s High-Value Role in the Dealership

F&I’s High-Value Role in the Dealership

F&I professionals are well positioned to take a leadership role in the dealership because of their range of knowledge. Valuable managers try to help everyone involved in the sale and purchase of a new vehicle.

June 1, 2006

Creating the Ultimate F&I Pay Plan

Creating the Ultimate F&I Pay Plan

F&I managers should know what is expected of them based on their pay plans. Emphasize percentages and CSI rather than just total dollars.

December 1, 2005

Wanted: A Jack of All F&I Trades

Wanted: A Jack of All F&I Trades

An F&I manager must perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.

May 1, 2005

F&I Professional – Or F&I Pretender?