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Measuring F&I  Performance

Measuring F&I Performance

The Father of the F&I menu breaks down how he measures F&I success. He also explains how his methodology can help reduce charge-backs and cancellations.

December 17, 2014

Converting the Ca$h Customer

Converting the Ca$h Customer

The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.

July 14, 2014

No Customer,  No Sale

No Customer, No Sale

F&I managers can’t sell to customers they don’t see. The father of the F&I menu provides an action plan for convincing management that every customer must visit the F&I office at the time of sale.

May 1, 2014

10 Fixes to F&I’s Biggest Challenges
New Spin on Cash Conversions

New Spin on Cash Conversions

F&I trainer gives three reasons why cash conversions don’t work, along with one technique that will.

June 28, 2010

Quoting and Selling Interest Rates

Making more finance reserve does not necessarily mean more F&I profit. Dealership consultant discusses what top-performing F&I departments do, and how they maximize PRU by setting interest rates during the F&I process.

May 1, 2008