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F&I Pacesetters: Cecil Atkission Motors

F&I Pacesetters: Cecil Atkission Motors

For the last 25 years, the six-rooftop, Kerrville, Texas-based dealer group has operated under the belief that ‘When products are similar, the dealer makes the difference.”

October 8, 2018

F&I Pacesetters: Hoehn Carlsbad Buick GMC Cadillac

F&I Pacesetters: Hoehn Carlsbad Buick GMC Cadillac

To become an F&I manager at this Carlsbad, Calif.-based Buick-GMC-Cadillac store, candidates must complete an eight-week course addressing a number of topics related to ethics and compliance. The dealership is in the running for the magazine's F&I Dealer of the Year award.

October 8, 2018

F&I Pacesetters: Bob Moore Buick GMC

F&I Pacesetters: Bob Moore Buick GMC

Bob Moore Buick GMC is a process-driven machine, but that’s just one of the reasons the Oklahoma dealership’s F&I department is putting up big numbers. It's in the running for F&I and Showroom's F&I Dealer of the Year award.

October 8, 2018

F&I’s Need for Nobility

F&I’s Need for Nobility

With 78% of Americans living paycheck to paycheck, F&I insider says it’s time for F&I producers to change their approach.

July 3, 2018

Moving F&I Online

Moving F&I Online

Dealer software expert makes the case for following your customers online and adopting a fully digital transaction.

July 3, 2018

7 Reasons to Embrace Mobile F&I

7 Reasons to Embrace Mobile F&I

Car buyers no longer rely on the dealership as their sole source of information about F&I products. Trainer offers seven reasons forward-thinking dealers are meeting customers in the mobile marketplace.

March 16, 2018

Finding Greatness in the Box

Finding Greatness in the Box

F&I professionals who stop swinging for the fences and focus on base hits stand to gain the confidence of their customers and the per-copy average that comes with it.

March 12, 2018

The Past, Present and Shifting Future of F&I

The Past, Present and Shifting Future of F&I

Finance teams of the future will be staffed with professionals whose goals align with those of the dealer and whose jobs are supported — not replaced — by new and emerging technology.

October 11, 2017

Setting Up the Edesk

Setting Up the Edesk

Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.

August 19, 2017

5 Questions F&I Pros Must Answer Monthly

A Wolf In Sheep’s Clothing

The magazine’s legal wiz reminds dealers and F&I pros why it’s wise to assume every customer knows the bad compliance practices you should have outlawed years ago.

July 7, 2017

Beyond the  Résumé

Beyond the Résumé

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.

June 9, 2017

When Did ‘Cash’  Become a Four-Letter Word?
The Big Difference: Statements vs. Objections

The Big Difference: Statements vs. Objections

F&I trainer explains why handling statements like objections can put customers on the defensive and cost you the opportunity to illustrate the benefits of protection products.

March 7, 2017

State of the F&I Union

State of the F&I Union

A survey of 159 F&I professionals revealed a number of surprises — and confirmed at least one widely held theory — about compensation and how they feel about their work.

February 10, 2017