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Changing the F&I Experience

Changing the F&I Experience

Larry Dorfman founded APCO/EasyCare on the premise that car buyers are his true customers. Now he and his team are riding shotgun on Sonic Automotive’s drive toward a new customer experience.

January 14, 2015

What’s on the Menu?

What’s on the Menu?

The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.

November 6, 2014

[Video] Tip of the Week: Presenting the Menu

There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.

November 8, 2012

Tracking F&I Performance

Tracking F&I Performance

The magazine’s reader survey reveals that average profit per new vehicle retailed still hovers around $800, and that F&I managers are averaging approximately two products per deal.

January 17, 2012

iTapMenu Launches F&I Menu App for Apple iPad

VisionMenu Adds PRU Reporting to Electronic Menu

VisionMenu Inc. has added a new feature to its VisionMenu Plus and VisionReport software that will allow dealers to track their F&I department’s profit per retail unit when the menu is and isn’t used.

August 2, 2011

A Dealer’s Guide to Compliant Paperwork

As most dealers know, paperwork can be a friend and foe. Compliance expert provides his guide for correcting 10 of the most common paperwork errors.

September 1, 2009

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