Recent revisions to the federal Safeguards Rule cement the need for a compliance officer in every dealership. Whether their duties are performed by an employee or outsourced, satisfying the new requirement is going to cost your store thousands of dollars per month.
August 29, 2019
Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.
August 19, 2019
Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.
July 29, 2019
HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.
June 25, 2019
The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.
June 17, 2019
A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.
May 31, 2019
A shortage of qualified lube techs is no reason to ignore the strict — and strictly enforced — Department of Labor rules governing the employment of your youngest workers.
April 19, 2019
Expert lists four surprisingly common — but easily avoidable — errors and omissions dealer principals commit along the road to front-end compliance.
April 15, 2019
As director of corporate compliance for John Elway’s three Colorado stores, Lori Church’s rare combination of F&I acumen, a law degree, and unflappable confidence have helped her group achieve new levels of success.
April 9, 2019
A Pennsylvania case proves the dealer’s choice of words can make or break a consumer’s claim resulting from the mechanical failure of a vehicle sold ‘as is.’
March 28, 2019
Famed car fraud attorney Bruce Shaw says the courts show no mercy to dealers who resell counterfeit units and shares hard-won advice for spotting sophisticated fakes and avoiding costly lawsuits.
March 18, 2019
Dealers might not think of themselves as lenders, but the banks and finance companies that buy your paper have very little doubt about it.
January 29, 2019
Hudson scores four sets of predictions made by carlaw practitioners at the end of 2017 — including his own.
January 14, 2019
Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.
January 11, 2019
Are you putting your full compliance team on the field? Expert urges every manager and staff member to do their part to prevent the dealership from committing costly penalties.
January 10, 2019