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Don’t Let the Deal Ruin the Sale

Don’t Let the Deal Ruin the Sale

Compliance expert lists four steps dealers and F&I professionals can take to fill the gaps in your documentation process and prepare your dealership for regulatory inquests.

March 12, 2018

A War on Many Fronts

A War on Many Fronts

NADA chairman and Michigan dealer Wes Lutz takes the association’s helm during a time of transition and conflict at the factory, retail and legislative levels.

March 9, 2018

The Right Approach to Adverse Action Notices

The Right Approach to Adverse Action Notices

Compliance expert gets into the weeds on adverse actions. He explains why you must send a notice to every affected customer, and breaks down your choice of processes.

February 9, 2018

TrueCar Settles California Dealer Suit

TrueCar has agreed to switch California auto dealers from a pay-per-sale to a flat-fee subscription model and double their indemnity to $50,000 to settle a lawsuit brought by the California New Car Dealers Association.

December 15, 2017

REAL ID  Has Arrived

REAL ID Has Arrived

January marks the first implementation deadline for the federal REAL ID Act. Compliance expert outlines the law, its requirements, and two potential issues facing dealers.

December 4, 2017

F&I’s Compliance Driver

F&I’s Compliance Driver

An electronic menu can do more than drive the F&I process. Compliance expert offers standards and practices you can use to unlock an emenu’s true potential.

September 18, 2017

Industry Reacts to GM's Disclosure Policy

Industry Reacts to GM's Disclosure Policy

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.

September 18, 2017

Setting Up the Edesk

Setting Up the Edesk

Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.

August 19, 2017

Ganther to Serve as Featured Speaker at Dallas Compliance Summit
13 Attorneys General Vow to Fight Emissions Easing By Trump

13 Attorneys General Vow to Fight Emissions Easing By Trump

A coalition of 13 attorneys general led by New York Attorney General Eric Schneiderman told the Trump administration it could expect a "vigorous" legal challenge to any attempt to weaken pollution standards for light-duty vehicles.

June 12, 2017

Crisorio, Kamal to Chair 2017 Compliance Summit
Fixed-Ops Specialist Issues Warning

Fixed-Ops Specialist Issues Warning

A visit of service departments across the nation revealed that 25% of service lifts are out of compliance with the OSHA’s vehicle lift maintenance and inspection standards. Fixed-ops expert issues a warning and offers four recommendations for maintaining worker safety.

May 22, 2017

Remote Deliveries:  Proceed With Caution

Remote Deliveries: Proceed With Caution

When it comes to out-of-state deliveries, the magazine’s resident compliance guru says proceed with caution. He lays out a simple process for guarding your dealership against ID thieves.

March 7, 2017

Treat Red Flags Like  Subprime Stips

Treat Red Flags Like Subprime Stips

Well-meaning F&I managers can unwittingly clear a Red Flag before it is actually cleared. Compliance expert has a simple plan to button up your documentation process.

February 10, 2017

RouteOne’s Econtracting Platform Now Features Remote Document Delivery

The new technology allows users of RouteOne's econtracting solution to send their customers a secure link to access their deal files. Buyers can review the documents in the dealership on their own smartphone or tablet, or they can log in at home to review, save or print them for later reference.

January 25, 2017

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