Search Close Menu

Search Results

Best Match Date Posted
Close
Expand All
Results: 6
Who is Your Best Customer

Who is Your Best Customer

In this video, Trent White with the Automotive Training Academy explains how your best customer may be closer than you think.

February 4, 2021

Loyal Buyer Objection

Loyal Buyer Objection

In this video, Trent White from the Automotive Training Academy explains how to counter the “I am buying a good vehicle” objection.

January 7, 2021

Best Tool for the Business Office

Best Tool for the Business Office

In this video, Trent White with American Financial’s F&I University discusses how the FBI’s Impact tool can help maximize your revenue.

December 3, 2020

Perception vs. Reality

Perception vs. Reality

How long should it take to complete the paperwork in the business office? Most people would say, “As fast as you can.” During this tip, Trent White with American Financial’s F&I University says the right answer may be as simple as slowing down and changing the client’s perception of what is going on.

September 3, 2020

F&I Saboteur

F&I Saboteur

Customers are self-educating via the web, F&I duties have been divided between the sales desk and the F&I department, and someone has pushed the fast-forward button on digital retailing. Tune into this tip with Dwayne Wiggins of American Financial's F&I University.

August 6, 2020

Expert Advice for F&I During COVID-19

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

June 2, 2020