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Results: 18
Glenn Polk Is the F&I Dealer of the Year

Glenn Polk Is the F&I Dealer of the Year

Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.

January 21, 2020

Big Ideas Yield Big Results at Continental Auto Group
Louisiana Dealers Do Business Face-to-Face

Louisiana Dealers Do Business Face-to-Face

Louisiana Automobile Dealers Association President Will Green believes the dealers in his state succeed by putting their customers and communities first and maximizing production — and emphasizing compliance — in the F&I department.

November 9, 2019

Dwayne Hawkins Gives Back at Crown Automotive

Dwayne Hawkins Gives Back at Crown Automotive

The chairman and CEO of Crown Automotive Group has lived the American dream, created opportunities for thousands of employees, and offered countless car buyers a fair deal, all while devoting time, money, and resources to a long list of charitable causes.

October 15, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Is Amazon Really a Threat to the Car Business?
Are You an F&I Manager or an F&I Clerk?

Are You an F&I Manager or an F&I Clerk?

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a finance clerk into a finance manager.

April 25, 2019

Save the Sale Before It Starts

Save the Sale Before It Starts

Are your salespeople sabotaging themselves before the sale starts? Dealership expert offers four ways to set them up for a win before the opening gun goes off.

April 4, 2018

7 Reasons to Embrace Mobile F&I

7 Reasons to Embrace Mobile F&I

Car buyers no longer rely on the dealership as their sole source of information about F&I products. Trainer offers seven reasons forward-thinking dealers are meeting customers in the mobile marketplace.

March 16, 2018

The Laboratory: Wade Ford Tests  Connected Cars

The Laboratory: Wade Ford Tests Connected Cars

Steve Ewing loves the car business, and he is willing to try any new program, tool or process that will help Atlanta’s Wade Ford keep pace with the changing demands of car buyers.

March 16, 2018

Storytelling vs. Story Selling

Storytelling vs. Story Selling

Veteran salesperson and trainer traces the roots of his success to his days as a door-to-door salesman.

October 11, 2017

There Is Power in Alliances

There Is Power in Alliances

Top trainer lists four ways to build an interdepartmental culture that rewards customers while maximizing the opportunity for F&I product sales.

October 10, 2017

Disbanding the 'Seven Car Club'

Disbanding the 'Seven Car Club'

Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.

August 19, 2017

Beyond the  Résumé

Beyond the Résumé

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.

June 9, 2017