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F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: Don't Let the Lender Decide
F&I Tip of the Week: Choose to Change
F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

November 2, 2021

F&I Tip of the Week: What Did You Learn Today?
Vehicle Loans Are Risky Business

Vehicle Loans Are Risky Business

The better you understand the lending guidelines of each of your lenders, the better you will be able to match each deal to the lenders who will give you the most favorable terms.

October 21, 2021

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: You Can't Recover From a Lack of Trust
The Power of Three

The Power of Three

If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.

September 30, 2021

Protecting Against the Bubble Burst

Protecting Against the Bubble Burst

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant discusses the current market conditions and how you can protect your future business.

August 5, 2021

When You Realize You’re the Problem…
EFG Companies Launches Flexible Training Subscription Service
Don’t Recruit F&I Managers, Grow Them
To Pre-Expose or Not to Pre-Expose

To Pre-Expose or Not to Pre-Expose

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant, discusses why we might not have a choice when it comes to pre-exposing our customers to protective products, before they visit the business office.

April 1, 2021

F&I Saboteurs: Part II

F&I Saboteurs: Part II

In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.

March 4, 2021

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