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Auto Dealer Service Departments Trying to Navigate Parts and Staffing Challenges, J.D. Power Finds
J.D. Power Announces 2022 U.S. ALG Residual Value Awards
Recalls Driving Up Service Satisfaction, J.D. Power Reports

Recalls Driving Up Service Satisfaction, J.D. Power Reports

Service satisfaction is on the rise despite the three-year increase in vehicle recalls, according to J.D. Power. The firm also reported that customer satisfaction was significantly higher at dealerships offering service express lanes.

March 19, 2015

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