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Calif. Dealers Get Warranty Rate Hike, 10-Year Upgrade Intervals, CCPA Exemption
Thompson Joins CDK Global as Senior VP

Thompson Joins CDK Global as Senior VP

Former Epicor division head Scott Thompson has joined CDK Global as senior vice president and business leader for CRM and layered applications.

October 7, 2019

EEOC Says BMW Dealer Discriminated Against Older Workers

EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

October 2, 2019

Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai North America has sued a Pennsylvania dealer for fraud, claiming he bilked the automaker for $5 million by buying up hundreds of used Sonatas and purposely damaging their engines beyond repair.

September 30, 2019

vAuto Joins Inventory, Recon Management With New Integration
Data Can Help Dealers Sell More OE Parts

Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

September 18, 2019

World’s First Carbon-Neutral Dealership Changes Hands

World’s First Carbon-Neutral Dealership Changes Hands

Motorcars Honda of Cleveland Heights has been purchased and renamed by the nine-store Foundation Automotive group. The Ohio store was recognized by BP as the world’s first carbon-neutral auto dealership in 2016.

September 18, 2019

Xtime Adds Text Marketing Features to Invite Platform
LoJack: GPS Can Be a Dealer’s Best Friend

LoJack: GPS Can Be a Dealer’s Best Friend

A new infographic from LoJack illustrates how GPS-powered inventory management maximizes front-end profits, drives customer retention and service revenue, and reduces lost loyalty.

September 16, 2019

Pace of Dealership Acquisitions Slows in Q2

Pace of Dealership Acquisitions Slows in Q2

Kerrigan Advisors’ latest Blue Sky buy/sell report counts 49 transactions in the second quarter, a slight decline from Q1 but enough to maintain a 200-plus-transaction pace for 2019.

September 11, 2019

Report: Chasing Price Hurts Gross, F&I, Service

Report: Chasing Price Hurts Gross, F&I, Service

A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.

September 10, 2019

Manheim Moves to Flat Rates for Automatic Inspections
Mazda Dealer Faces Termination Over Warranty Work

Mazda Dealer Faces Termination Over Warranty Work

Mazda has attempted to cancel its franchise agreement with a Texas dealer for failing to complete Takata airbag recall orders. The matter will be decided in a hearing ordered by state regulators.

August 26, 2019

3 Steps to Address Opioid Addiction in the Dealership

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

August 19, 2019

Calif. Dealer Wins $15.8M in Toyota Lawsuit

Calif. Dealer Wins $15.8M in Toyota Lawsuit

An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.

July 16, 2019