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Mazda, Hyundai Lead Repair Affordability Rankings
AAA: Your Customers Need New Headlights

AAA: Your Customers Need New Headlights

Dealers seeking an end-of-year boost in service revenue should focus on deteriorated headlights, which produced 80% less light in new tests conducted by AAA.

December 11, 2018

TechForce Awards to Honor Technicians Who ‘Rock’

EFG: Dealers Need Bridge From F&I to Service

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.

November 8, 2018

Enrollment Soars for GM Collision Repair Network
AAA: Enhanced Safety Enhances Repair Costs

Vero Launches Maintain, Key ID

Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.

October 9, 2018

Auto/Mate Integrates DMS With Kimoby

A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.

September 17, 2018

Cox Releases Results of Fixed Ops Study

Cox Releases Results of Fixed Ops Study

A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.

September 6, 2018

IHS Markit Launches New Solution for Automotive Aftermarket
LoJack: Dead Batteries Kill Lead Conversion, Service Retention
How to Get Retail Rate for Warranty Parts

How to Get Retail Rate for Warranty Parts

Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail rate for warranty parts.

August 8, 2018

Bridget Townsend Joins Rapid Recon

Bridget Townsend Joins Rapid Recon

Retail automotive software development expert Bridget Townsend has joined Rapid Recon as vice president of development.

August 1, 2018