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JD Power Finds Trouble in 2019 Dependability Study

JD Power Finds Trouble in 2019 Dependability Study

Emerging service issues darken J.D. Power’s otherwise upbeat 2016-MY vehicle reliability report, which finds an industrywide improvement of 4% and mass-market vehicles outperforming highlines for the first time.

February 13, 2019

Betson Makes Case for in-Dealership Gameplay

Betson Makes Case for in-Dealership Gameplay

Betson Enterprises has released ‘Arcades Draw Customers and Make Money,’ a new report charting the emerging trend of in-dealership arcades and game rooms.

February 11, 2019

AAA: Icy Weather Kills EV Range

AAA: Icy Weather Kills EV Range

AAA researchers found frigid temperatures cut electric-vehicle range by an average of 41% after a series of tests in 20-degree weather.

February 7, 2019

CARSTAR Seeks Collision Franchisees

Spireon Introduces My Dealer for Kahu

Spireon’s latest addition to its Kahu customer-retention module was designed to grow fixed ops revenue through personalized and convenient customer engagement.

January 24, 2019

Xtime Unveils New Service Management Features

Xtime announced the launch of three new features designed to maximize customer retention and dealer profits as well as the latest book from executive and service expert Jim Roche.

January 22, 2019

White Joins PAR North America as SVP
Axalta Dubs ‘Sahara’ Car Color of 2019
Rapid Recon Releases RECON T2L

Rapid Recon Releases RECON T2L

Rapid Recon founder and CEO Dennis McGinn has published a new how-to reconditioning manual, ‘RECON T2L,’ in time for NADA 2019.

January 10, 2019

Study: Tech Helps Dealers Build Service Loyalty

Study: Tech Helps Dealers Build Service Loyalty

The second phase of Cox Automotive’s 2018 Service Industry Study offers new insights into consumer preferences and illustrates the need for and benefits of a revitalized service experience.

January 9, 2019

Zurich Debuts Tablet-Based Scanner

Zurich Debuts Tablet-Based Scanner

The Zurich ZRPRO is a professional-grade, Android tablet-based scanner designed to offer sophisticated diagnostics at a reasonable price.

January 8, 2019