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Results: 94
Why Your Dealership Needs a Digital Concierge

Why Your Dealership Needs a Digital Concierge

So you’ve invested in a digital retailing platform. Now what? Learn how adding a concierge position to your showroom staff can help ensure a smooth and profitable implementation.

February 6, 2020

Beyond the Cookie: 4 Ways to Deliver Personalized Experiences
Why You Swiped Right on F&I

Why You Swiped Right on F&I

Are you an F&I game changer or an F&I grouch? Get 2020 off to a hot start by remembering why you chose this work and the many opportunities it offers — even on cash deals.

February 4, 2020

4 Ways to Identify Motivated Car Shoppers

4 Ways to Identify Motivated Car Shoppers

Equity mining remains one of the most reliable sources of appointments and sales. Expert lists the four key areas you need to focus on to improve your closing ratio in 2020.

January 27, 2020

3 F&I Gotchas You Need to Avoid

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

January 27, 2020

3 Gaps in Your Online Data Strategy

3 Gaps in Your Online Data Strategy

Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.

January 22, 2020

Confront the Growing Threat of Synthetic ID Fraud
Your Arbitration Agreement Is Governed by Federal Law? Maybe Not.
Opinion: Customer Trust Is Earned in Drops and Lost in Buckets
Law School vs. F&I: An Objective Analysis

Law School vs. F&I: An Objective Analysis

Would you rather be 10 years into a career in a law firm or a dealership? Both paths lead to a six-figure income, but only one can make you a young millionaire.

December 23, 2019

Digital-Driven Transparency Is the New Standard for Wholesale
5 Ways to Sell Like It’s 2008

5 Ways to Sell Like It’s 2008

The Great Recession put dealers and manufacturers on a bad path. Reclaim grosses by putting the focus back on long-term value and the ownership experience.

December 19, 2019

Q&A: It’s Time to Move F&I Online

Q&A: It’s Time to Move F&I Online

Is it possible those who have resisted the move toward a fully online transaction were right all along? Take a hard look at the benefits — and limitations — of digital F&I.

December 18, 2019

Why Won’t They Let Me Be an F&I Manager?

Why Won’t They Let Me Be an F&I Manager?

Are you ready to make the leap from sales to F&I but haven’t been given an opportunity? Learn why that may be and why, for some, this critical role will never be the right fit.

December 13, 2019

8 Ways Small Dealers Can Compete With Big Franchises