InteractiveTel Acquires Marcom Technologies Assets, Creating Customer Experience Powerhouse for Auto Dealers
Deal combines automotive industry's leading AI-driven customer interaction and call performance training solutions.
March 9, 2022
Deal combines automotive industry's leading AI-driven customer interaction and call performance training solutions.
March 9, 2022
While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.
March 15, 2021
Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
August 10, 2020
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